During the interview, Lo highlighted Laserfiche as a company that helps organizations “go clean and green and get all that clutter out of your environment.” When he asked if Laserfiche is the “digital equivalent of microfiche,” Wacker pointed out that Laserfiche enterprise content management (ECM) is far superior because it manages all types of organizational content, including audio and video files, e-mail, photos, instant messages and more—something microfiche could never do.

“Laserfiche has spent the last 20 years helping organizations to decrease their dependence on paper documents,” said Wacker. “As a company, we’ve now entered a new phase by adding ECM and BPM [business process management] functionality to our solutions. Our customers use Laserfiche to enable intelligent routing of all types of content and facilitate smart, swift decision-making.”

Financial institutions comprise approximately 15% of the Laserfiche customer base and report benefits including increased operational efficiency, faster audits, and easier compliance with industry regulations. With the recent opening of the new Laserfiche office in Hong Kong, financial institutions situated in the Pacific Rim now have enhanced local support for their Laserfiche implementations.

Bloomberg L.P. is an information-service, news and media company that focuses on an audience of business and financial professionals. Asia Confidential with Bernie Lo goes beyond the headlines to give viewers the context behind the day’s biggest news and issues affecting the region, speaking in-depth with important leaders and business guests.

About Laserfiche
Laserfiche® creates simple and elegant enterprise content management (ECM) solutions that help organizations run smarter. Since 1987, more than 27,000 organizations worldwide—including numerous Fortune 1000 companies and a variety of government agencies—have used Laserfiche software to streamline document, records and business process management.

The Laserfiche ECM system is designed to give IT managers central control over their information infrastructure, including standards, security and auditing, while still offering business units the flexibility to respond quickly to changing conditions.

Laserfiche distributes its software through a worldwide network of value-added resellers (VARs), who tailor solutions to clients’ individual needs. The Laserfiche VAR program has received the Five-Star rating from Computer Reseller News/VARBusiness magazine.

Laserfiche is a registered trademark of Compulink Management Center, Inc.

Product Roadmap: Interoperability with Microsoft SharePoint Server 2010

Continuing Laserfiche’s tradition of a firm alignment with Microsoft technology, Laserfiche and Microsoft SharePoint Server 2010 will combine to form integrative middleware that strengthens data governance and improves collaborative business processes enterprise-wide.

Laserfiche had a large presence at the 2009 SharePoint Conference to showcase its existing SharePoint solution—Agile ECM engineered with Laserfiche and SharePoint—and discuss how Laserfiche technology will work with SharePoint 2010.

Specifically, Laserfiche will add an ADO.NET provider to its existing SharePoint solution to enable access to Laserfiche data from Business Connectivity Services. Federated search capabilities will enable the Laserfiche search engine to retrieve content from both SharePoint and Laserfiche repositories at the same time. Records Management document categorization will be enhanced through the use of SharePoint Server 2010 Business Connectivity Services. Document content will be more finely tuned to match the topic of portal pages.

Tom Wayman, vice president of product development at Laserfiche, said, “Laserfiche offers an ECM infrastructure that is compatible with Microsoft technologies and the Microsoft skill sets that staff already have.”

Owen Allen, SharePoint senior product manager, Microsoft Corp., added, “Laserfiche is built on the SharePoint 2010 platform to offer customers a way to achieve richer and better collaboration and productivity using SharePoint 2010.”

To learn more, schedule a one-on-one briefing with Andy Wang, Manager of Strategic Solutions at Laserfiche.

Product News

Laserfiche has released Quick Fields 8™, a document imaging and capture front-end for the Laserfiche ECM product suite. To extend possibilities for integrating Quick Fields into existing business processes, users can now:

Run custom processes on document components and return them to Quick Fields for further processing.
Use the included scripting kit to run custom C# and VB.NET scripts.
Exchange data with outside databases and applications.

For more on these and other new features:

• Watch the video.
• Read the press release.
• Visit the website.

E-mail ace@laserfiche.com to schedule a one-on-one demonstration of Quick Fields 8.

Customer News

Spindletop MHMR Services: Spindletop MHMR Services, a community mental health center in southeast Texas, implemented Agile ECM engineered with Laserfiche and SharePoint in December 2008. Since then, “Morale has jumped in every department that uses Laserfiche,” said Jerry Carnley, Spindletop CIO. “Laserfiche templates allow our users to scan 10 times more content than they could before.” Read the case study.

City of Long Beach, CA: The City of Long Beach has selected Laserfiche to replace its existing IBM FileNet and EMC Documentum systems in the city records, police and housing departments. Learn more.

In the News

Magic Quadrant: Laserfiche has emerged as a contender in Gartner’s Magic Quadrant for Enterprise Content Management. Gartner highlights the company’s corporate growth over the past five years, its ability to deliver technology with a “fast ROI,” and its value-based pricing model.

Also in the news:

• Laserfiche receives the highest possible Five-Star rating from Buyers Laboratory Inc.
• Laserfiche gains traction with Hybrid EMR.
• Laserfiche wins two international “green” awards for helping organizations conserve paper:
  • The 2009 DM Award for Green Product of the Year from the UK’s Document Manager Magazine.
  • The Capital Outstanding Green Excellence Award from Hong Kong’s Capital Magazine.

Sign up for Laserfiche’s news feed: http://www.laserfiche.com/news/feed/
Follow us on Twitter: http://www.twitter.com/Laserfiche

Upcoming Events

Laserfiche Institute Conference 2010 in Los Angeles, January 11-13: Laserfiche President and CEO Nien-Ling Wacker will deliver a keynote focused on strategy, new product launches and special announcements.

Conference registration is free for ACE program members. Contact Francine Marlenee to register.

“Establishing an office in Hong Kong, with its dynamic, high-growth economy, was a natural next step for Laserfiche,” said Nien-Ling Wacker, Laserfiche president and CEO. “We’ve experienced significant international expansion over the past several years, and our new Hong Kong office will enable us to better support our Pacific Rim customers and drive increased business growth.”

With over 27,000 customers worldwide, Laserfiche has enjoyed especially strong growth in the Asia Pacific region. The company already has a strong global presence with headquarters in Long Beach, California, and a robust reseller network across the United States, the Middle East, Mexico, Latin America, the UK and Canada.

Specifically, the Hong Kong office will provide localized account management services and marketing support to its Hong Kong resellers; it will also provide Laserfiche customers in the Pacific Rim with a product that is best suited to local language and compliance requirements.

“Laserfiche ECM solutions enable organizations to benefit from global control over standards without sacrificing local flexibility,” said Chen. “By opening an office in Hong Kong, Laserfiche has embraced this idea as part of its management philosophy as well. I’m thrilled to be a part of this effort and excited to bring our best-in-class ECM solutions to a broader Asia-Pacific customer base.”

About Laserfiche

Laserfiche® creates simple and elegant enterprise content management (ECM) solutions that help organizations run smarter. Since 1987, more than 27,000 organizations worldwide—including numerous Fortune 1000 companies and a variety of government agencies—have used Laserfiche software to streamline document, records and business process management.

The Laserfiche ECM system is designed to give IT managers central control over their information infrastructure, including standards, security and auditing, while still offering business units the flexibility to respond quickly to changing conditions. The Laserfiche product suite is built upon Microsoft® technologies to simplify system administration, supports Microsoft SQL and Oracle® platforms and features a seamless integration with Microsoft Office® applications and a two-way integration with SharePoint®.

Laserfiche distributes its software through a worldwide network of value-added resellers (VARs), who tailor solutions to clients’ individual needs. The Laserfiche VAR program has received the Five-Star rating from Computer Reseller News/VARBusiness magazine.

Laserfiche is a registered trademark of Compulink Management Center, Inc.

“People want more choice and flexibility in how, where, and when they work,” said Owen Allen, SharePoint senior product manager, Microsoft Corp. “Laserfiche is built on the SharePoint 2010 platform to offer customers a way to achieve richer and better collaboration and productivity using SharePoint 2010.”

“Given Laserfiche’s experience and dedication to the Microsoft suite of technology, we believe it delivers a complete offering to customers seeking an integrated content management and SharePoint 2010 solution,” said Jerry Carnley, CIO of Spindletop MHMR (a community mental health center). Spindletop has evolved as an innovator of technology among the community centers of east Texas (covering about 30% of counties in Texas) that store and access data on the SharePoint Server farm housed at Spindletop.

“Laserfiche provided custom templates that allow our users to scan 10 times more content than before the custom templates were implemented,” added Carnley. “Also, the Web interface provided by Laserfiche allows us to properly and securely archive this sensitive data in a responsible way that is accessible from anywhere on the private MPLS network that connects all 10 community centers.” Laserfiche value-added reseller DynaSource successfully integrated Laserfiche Web Access with Spindletop’s SharePoint Server-powered Intranet.

The Laserfiche customer base and community of developers are eager to start working on integrations with SharePoint 2010 to leverage new features and support them when available. With the Microsoft SharePoint Conference 2009 fast approaching, Laserfiche looks forward to the unveiling of SharePoint Server 2010 and to continuing its tradition of a firm alignment with Microsoft technology.

All product and company names herein may be trademarks of their registered owners.

About Laserfiche

Laserfiche® creates simple and elegant enterprise content management (ECM) solutions that help organizations run smarter. Since 1987, more than 27,000 organizations worldwide—including federal, state and local government agencies and Fortune 1000 companies—have used Laserfiche software to streamline document, records and business process management.

The Laserfiche ECM system is designed to give IT managers central control over their information infrastructure, including standards, security and auditing, while still offering business units the flexibility to respond quickly to changing conditions. The Laserfiche product suite is built on top of Microsoft technologies to simplify system administration, supports Microsoft SQL and Oracle® platforms and features a seamless integration with Microsoft Office applications and a two-way integration with SharePoint Products and Technologies.

Laserfiche distributes its software through a worldwide network of value-added resellers (VARs), who tailor solutions to clients’ individual needs. The Laserfiche VAR program has received the Five-Star Rating from Computer Reseller News/VARBusiness magazine.

Laserfiche is a registered trademark of Compulink Management Center, Inc.

Buyers Laboratory Inc. (BLI) has given the Laserfiche 8.1 software suite the highest possible Five-Star rating. The BLI Solutions Report concludes, “Laserfiche 8.1 is a robust, scalable document management solution that offers a broad range of functionality, along with impressive ease of use and ease of administration.” BLI Assignments Editor George Mikolay says, “The platform’s modular capabilities make it suitable for companies of any size, as it can scale easily from just a few users in a single workgroup to thousands of users across an enterprise.”

“Establishing a capture and forms processing standard can unlock an impressive ROI,” said Laserfiche Vice President of Product Management Tom Wayman. “Quick Fields 8 is tactically deployable, so each department can customize capture and image processing for their own forms, documents, and data. And because Quick Fields simplifies capture for a variety of content, IT departments easily improve adherence to enterprise compliance requirements.”

To extend possibilities for integrating Quick Fields into existing business processes, IT staff can run custom processes on document components and return them to Quick Fields for further processing, use the included scripting kit to run custom C# and VB.NET scripts or exchange data with outside databases and applications.

“With the new scripting kit, Quick Fields 8 is even more powerful and compelling,” said Bill Peyton of IP Digital, Inc., a systems integrator specializing in ECM deployments. “While Quick Fields 8 can do almost anything necessary for capture and forms processing right out of the box, with the scripting kit, it’s now possible to quickly develop customizations to fit any organization’s specific circumstances.”

Quick Fields 8 also offers a range of new features, including a revamped user interface with movable panes, customizable toolbars and collapsible menus, to improve customization. Administrators can configure the exact fields operators need to see, in the format they prefer, to optimize processing and data entry speed. And with a new auto-annotation feature, document processing can include the automatic redaction of secure information, benefiting organizations that formerly couldn’t distribute documents due to data security issues.

“Since 2003, Quick Fields has provided an edge over other capture programs by allowing reprocessing of archived documents,” added Wayman. “This extraction, transformation and loading capability enable enterprises to mine their content for new insights by reprocessing forms and gathering new data.”

For a guided video go to Laserfiche Quick Fields 8 Guided Help—New Features and for further information, you can also visit www.laserfiche.com/quickfields.

About Laserfiche
Laserfiche® creates simple and elegant enterprise content management (ECM) solutions that help organizations run smarter. Since 1987, more than 27,000 organizations worldwide—including federal, state and local government agencies and Fortune 1000 companies—have used Laserfiche software to streamline document, records and business process management.

The Laserfiche ECM system is designed to give IT managers central control over their information infrastructure, including standards, security and auditing, while still offering business units the flexibility to react quickly to changing conditions. The Laserfiche product suite is built on top of Microsoft® technologies to simplify system administration, supports Microsoft SQL and Oracle® platforms and features a seamless integration with Microsoft Office® applications and a two-way integration with SharePoint®.

Laserfiche distributes its software through a worldwide network of value-added resellers (VARs), who tailor solutions to clients’ individual needs. The Laserfiche VAR program has received the Five-Star rating from Computer Reseller News/VARBusiness magazine.

Laserfiche is a registered trademark of Compulink Management Center, Inc.

Combining key aspects of an end-to-end document management system with critical workflow automation tools, Avante streamlines and simplifies operations, allowing companies to scale their business on existing infrastructure. Avante’s named user licenses include document management, Workflow™, Snapshot™ and e-mail functionality, all for $500 per license. Servers are sold individually and support industry-standard Microsoft® and Oracle® database platforms.

Like all Laserfiche products, Avante is built on Microsoft technology so it closely integrates with Microsoft platforms. Interoperability with Microsoft Office applications, such as Word, Excel and SharePoint, and sophisticated capture tools assist advisory firms in seamless document integration and unification. For more information on Avante visit www.laserfiche.com/avante.

“WebLink 8 significantly expands Laserfiche’s enterprise content management offering, especially in the area of Web content management,” said Laserfiche Vice President of Product Management, Tom Wayman. “WebLink enables IT managers to generate a portal site based on a database, without coding or programming. And with WebLink 8’s new built-in customization and layout tools, it serves as a management tool for your public Web portal.”

“WebLink has revolutionized the Clerk of Courts’ office business processes,” said IS Department Project Supervisor Mary Jane McCluskey for York County, PA. With WebLink, York County provides document access not just to citizens, but also to users in 19 Magisterial District Judge offices located throughout the county.

“District judges can now research and access court documents at their convenience, without traveling to the Clerk’s office,” said McCluskey. “Using WebLink public access terminals, citizens can conduct public records searches without taking a clerk’s time away from other valuable duties.”

WebLink 8 makes it simple to provide documents to Web searchers. Documents open directly to the desired page with the search term highlighted. Customized searches guide users to the results they’re looking for, with search terms, thumbnails and additional document information displayed in the search results.

To further extend access to public searchers, WebLink sites can now be crawled by internet search engines, so documents in WebLink can be found the same way users find other pages on the Internet. Users can also stay connected with folder content updates and search results through an RSS feed. And to expand mobile access, WebLink offers support for the iPhone and Android mobile devices. For more information, please visit http://www.laserfiche.com/news/archives/2009/06/16/weblink-8-released/

About Laserfiche
Laserfiche creates simple and elegant enterprise content management (ECM) solutions that help organizations run smarter. Since 1987, more than 27,000 organizations worldwide—including federal, state and local government agencies and Fortune 1000 companies—have used Laserfiche software to streamline document, records and business process management.

The Laserfiche ECM system is designed to give IT managers central control over their information infrastructure, including standards, security and auditing, while still offering business units the flexibility to react quickly to changing conditions. The Laserfiche product suite is built on top of Microsoft® technologies to simplify system administration, supports industry-standard SQL and Oracle® platforms and features a seamless integration with Microsoft Office® applications and a two-way integration with SharePoint®.

Laserfiche distributes its software through a worldwide network of value-added resellers (VARs), who tailor solutions to clients’ individual needs. The Laserfiche VAR program has received the Five-Star Rating from VARBusiness magazine.

Laserfiche is a registered trademark of Compulink Management Center, Inc.

Combining key aspects of an end-to-end document management system with critical workflow automation tools, Avante streamlines advisors’ back offices, simplifies their operations, and allows them to scale their business on existing infrastructure. Avante’s named user licenses include document management, Workflow™, Snapshot™ and e-mail functionality, all for $500 per license. Servers are sold individually and support industry-standard Microsoft® and Oracle® database platforms.

“Our firm has been earnestly searching for a cost-effective provider of an efficient, ‘all-in-one’ solution to our administrative workflow,” said Joe Salpietro of Xpyria Investment Advisors, an RIA firm based in Pittsburgh, PA. “We were surprised and delighted to find how powerful and inexpensive the Avante system is.”

Like all Laserfiche products, Avante is built on Microsoft technology so it closely integrates with Microsoft platforms. Interoperability with Microsoft Office applications, such as Word, Excel and SharePoint, and sophisticated capture tools assist advisory firms in seamless document integration and unification.

More than 150 pre-release copies of Avante have already been deployed. For more information about Avante please visit the Avante Website.

About Laserfiche
Laserfiche® (www.laserfiche.com) creates simple and elegant document management solutions that help organizations run smarter. Since 1987, more than 27,000 organizations—including numerous investment advisors, financial advisors and broker-dealers—have used Laserfiche solutions to streamline processes for managing documents, records and workflow. By digitizing paper archives, Laserfiche enables financial services professionals to find what they need in seconds, quickly prepare for audits and make better-informed decisions. Secure Web access allows firms to share information with remote offices, business partners and clients, while comprehensive security options ensure compliance with government- and industry-mandated standards.

The Tuesday, June 9, 3:15-4:15 p.m., session will include findings from a recent EIU global survey and part of a research report titled Disciplined Autonomy: Resolving the tension between flexibility and control. The report, sponsored by Laserfiche, concluded that the more employees feel empowered, the more productive they tend to be.

EIU Research Director, Americas, Nigel Holloway, who will participate in the presentation said, “Standardization leads to greater efficiency and more effective corporate governance. Organizations may find it increasingly difficult to centralize back-office functions, particularly in regards to technology. Instead, IT leaders should look to define standards that add transparency and efficiency to the flow of information across the organization.”

Further, Mark Gilbert, Gartner Vice President of Research and PCC Summit Chair, will kick off the session with a look at how to stop fighting your users and give them the freedom to do better.

The Summit brings together C-level executives with analysts and industry experts for more than 40 in-depth sessions focused on new ways to access, search, structure and manage information to improve organizational productivity and efficiency through collaboration and social software.

Laserfiche is a Premier Sponsor at this event. Representatives on site will demonstrate (booth #2) Rio, a fully scalable ECM system that is easy to purchase and deploy across the information-heavy enterprise. They will also be presenting the Laserfiche-SharePoint integration, which maximizes the strengths of both systems; while SharePoint adds collaboration portal functionality to Microsoft Office, Laserfiche provides best-in-class document imaging and content management.

To learn more please download Disciplined Autonomy: Resolving the tension between flexibility and control.

About Laserfiche
Laserfiche creates simple and elegant enterprise content management solutions that help organizations run smarter. Since 1987, more than 27,000 organizations—including government offices, Fortune 1000 companies, healthcare organizations and financial services firms—have used Laserfiche software to streamline processes for managing documents, records and workflow.